{"id":912,"date":"2026-09-01T12:37:29","date_gmt":"2026-09-01T12:37:29","guid":{"rendered":"https:\/\/rizqon.shop\/?page_id=912"},"modified":"2026-09-02T19:38:20","modified_gmt":"2026-09-02T19:38:20","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/rizqon.shop\/bn\/return-exchange\/","title":{"rendered":"Return & Exchange"},"content":{"rendered":"
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RETURN & EXCHANGE<\/h1>\n\t\t\t\t
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we want you to feel confident with every purchase.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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RETURN POLICY<\/h2>\n\t\t\t\t
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You may request a return or exchange within 7 days of receiving your order<\/strong>.<\/p>

After 7 days, we may not be able to accept return or exchange requests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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ELIGIBILITY<\/h2>\n\t\t\t\t
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Products must be:<\/p>

\u2022 Unworn and unused
\u2022 Unwashed
\u2022 Free from stains, damage, perfume, or alteration
\u2022 With original tags attached
\u2022 In original packaging, where applicable<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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SIZE EXCHANGE<\/h2>\n\t\t\t\t
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Size exchange is available within 7 days of receiving your order<\/strong>.<\/p>

Size exchange is subject to product and size availability. If your requested size is unavailable, we\u2019ll discuss the available options with you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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WRONG, DAMAGED OR DEFECTIVE PRODUCT<\/h2>\n\t\t\t\t
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If you receive a wrong, damaged, or defective product, please contact us as soon as possible after delivery.<\/p>

We may request photos or videos of the product to understand the issue.<\/p>

If the issue is confirmed to be caused by RIZQON, we will arrange an appropriate replacement or solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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RETURN & EXCHANGE DELIVERY COST<\/h2>\n\t\t\t\t
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For size changes or personal preference, applicable return or exchange delivery costs may be the customer\u2019s responsibility.<\/p>

If the return or exchange is due to a wrong, damaged, or defective product caused by RIZQON, we will cover the applicable delivery cost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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NON-RETURNABLE SITUATIONS<\/h2>\n\t\t\t\t
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Returns or exchanges may not be accepted in the following situations:<\/p>

\u2022 The request is made after 7 days of receiving the order
\u2022 The product has been worn or washed
\u2022 Original tags have been removed
\u2022 The product has been altered
\u2022 The product has stains, odors, or other signs of use
\u2022 The product has been damaged after delivery<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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REFUNDS<\/h2>\n\t\t\t\t
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For approved returns, the refund amount and refund method will depend on the circumstances of the return.<\/p>

Original delivery charges may be non-refundable, unless the return is due to a wrong, damaged, or defective product caused by RIZQON.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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HOW TO REQUEST A RETURN OR EXCHANGE<\/h2>\n\t\t\t\t
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To request a return or exchange, please contact us through our Contact<\/strong> page within 7 days of receiving your order.<\/p>

Please provide your order number<\/strong> and the reason for the return or exchange. Photos may be requested where necessary.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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NEED HELP?<\/h2>\n\t\t\t\t
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If you have any questions about a return or exchange, our team is here to help.<\/p>

Please contact us through our Contact page and we\u2019ll be happy to assist you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

RETURN & EXCHANGE we want you to feel confident with every purchase.\u00a0 RETURN POLICY You may request a return or […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-912","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/pages\/912","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/comments?post=912"}],"version-history":[{"count":30,"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/pages\/912\/revisions"}],"predecessor-version":[{"id":1032,"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/pages\/912\/revisions\/1032"}],"wp:attachment":[{"href":"https:\/\/rizqon.shop\/bn\/wp-json\/wp\/v2\/media?parent=912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}